Replace expensive agent hours on routine BFSI calls. Persistence handles the volume while your human team focuses on complex cases.
Use cases
From fraud alerts to loan pre-qualification — Persistence handles the calls your agents shouldn't have to repeat a hundred times a day.
Collects incident details, logs damage descriptions, and sends photo-upload links to claimants — all before an adjuster picks up.
Screens callers on income, debt, and credit tier to generate instant underwriting quotes, then routes qualified leads to a loan officer.
Syncs with your loan origination system to deliver real-time milestone updates — approval, appraisal, closing — without hold time.
Handles secure balance inquiries and initiates transfers with SMS two-factor authentication, keeping every interaction compliant.
Contacts accounts 3–10 days past due with personalized payment prompts, reducing charge-offs without involving a collections agent.
Reaches policyholders 30 days before expiry, presents renewal options and multi-policy discounts, and collects verbal approval in one call.
Business Impact
Real numbers from BFSI teams that replaced manual call workflows with Persistence voice AI — fewer agents, more revenue recovered.
