User Data Deletion Instructions

1. Overview

Persistence ("we," "us," or "our") respects your right to request deletion of personal data we process when you use our website, Voice AI platform, or related services—including when you sign in with Facebook, WhatsApp, or other Meta platforms.

This page explains how to submit a deletion request. For general privacy practices, see our Privacy Policy.

2. How to request deletion

Email us at support@persistence.dev with the subject line Data Deletion Request.

Include the following in your message:

• Your full name
• The email address associated with your Persistence account (or the email you used to sign in with Facebook / WhatsApp)
• Your organization or workspace name, if applicable
• A brief description of what data you want deleted (for example, "delete my account and all associated call recordings")

3. What happens next

1. We will acknowledge your request within 7 business days.
2. We may contact you to verify your identity before processing the request.
3. Once verified, we will delete your personal data from our active systems within 30 days, unless a longer period is required by law or we must retain certain records for legal, security, or billing compliance.
4. We will send a confirmation email when deletion is complete.

4. Data we may delete

Depending on your request, this may include account profile information, conversation history, call recordings, contact lists, billing records tied to your account, and authentication data received from third-party login providers (such as Meta / Facebook).

Aggregated or de-identified data that cannot reasonably be linked back to you may be retained for analytics and service improvement.

5. Other rights

You may also contact us about access, correction, or portability of your data using the same email address. See Section 8 of our Privacy Policy for your rights.

6. Contact

Questions about data deletion? Reach us at support@persistence.dev or +91-70424 23450.