AUTOMOTIVE & DEALERSHIPS

From first enquiry
to test drive.

Help buyers explore availability, book visits, and stay in touch with your dealership.

Alex, your automotive & dealerships voice agent

Everyday calls.
Thoughtful next steps.

A premium automotive dealership service bay, a complete modern car with hood raised visibly dominates center, service technician inspecting engine and advisor speaking on phone at a nearby service desk; second car behind glass showroom

01 / VEHICLE ENQUIRIES

Find the right starting point.

Understand model preferences and timing before connecting the buyer with your sales team.

Capture the preferred model
Check approved inventory information
Arrange a dealership visit

Explore how to build your agent

A conversation about test drives in automotive & dealerships

Test drive confirmedSaturday, 2:00 PM

02 / TEST DRIVES

Keep appointments running smoothly.

Confirm test drives and service visits with the details your team needs.

Use approved details from your connected tools
Capture changes and confirm the next step
Bring your team in for exceptions

Explore outbound workflows

A customer or specialist discussing service appointments

“Can I book a service?”Service enquiry → workshop team

03 / SERVICE APPOINTMENTS

Help after the first call.

Answer routine questions and transfer pricing, financing, or technical requests to a specialist.

Answer from information your team approves
Recognize when the caller needs a person
Share useful context during the handoff

Explore in-call workflows

Start with one
well-defined workflow.

Connect your systems

Review DMS, inventory, workshop scheduling, and CRM APIs before connecting workflows.

Set clear boundaries

Choose the information, actions, and handoff rules your agent can use.

Test before launch

Review common requests and difficult exceptions with your team.

Questions before you launch.

Can Alex confirm stock, pricing, and test-drive availability?

Use your connected inventory and booking systems where supported. Prices and offers should come from approved current records; unavailable stock or an unconfirmed booking should be described clearly.

Can service calls be routed to the correct workshop?

Define location, vehicle, service-type, and calendar rules. Test appointment changes and requests outside the workshop’s schedule before allowing bookings.

Can it approve finance or provide a trade-in valuation?

Keep finance approvals and final valuations with your authorized staff. The agent can collect approved enquiry details and arrange a specialist callback.

How do we measure dealership performance?

Track qualified enquiries, confirmed test drives, service bookings, attendance, and time to sales follow-up. Check record accuracy alongside call volume.

A better first call.
A clearer next step.

Bring your workflow. Let’s make the next conversation better.

Talk about your workflow